Data-deletion instructions

Effective October 30, 2026

You can request deletion of information held by StudioPilot, operated by Spongecake LLC, including information obtained through its Facebook and Instagram integration. You do not need to sign in to submit a request by email.

1. Send your request

Email privacy@studiopilot.us with the subject StudioPilot data deletion request. Include:

• Your contact email and the studio or organization involved, if applicable.
• The information you want deleted: for example, your account information, an Instagram connection or an imported video.
• For Facebook or Instagram data, the account username, Page name or source post link that helps us identify the relevant records. Include the channel or studio name if known.

Do not include passwords, access tokens, app secrets, government identifiers or identity documents. We will ask for an appropriate verification step if needed.

2. Review and follow-up

Our support team reviews the request, verifies identity or authority where necessary, locates the relevant information and coordinates with the studio when the records belong to its operations. We respond using the contact email provided and explain the action taken or any information we need to continue. You can ask for a status update by replying to the correspondence.

This is a manual request process, not an automatic deletion callback. Submitting a request does not immediately delete an account, video or studio record. We do not promise a fixed completion period here; timing depends on verification, scope, studio coordination and applicable requirements.

Facebook and Instagram connections and imported videos

You can revoke StudioPilot's authorization through Meta's Business Integrations or the relevant connected-app settings. Revocation stops further use of that authorization but does not automatically delete information or videos already stored in StudioPilot.

To request deletion of that retained data, email us as described above. Say whether your request covers the stored integration credentials, account identifiers, imported media files and source metadata, or other records. Disabling importing or removing a video from one playlist may leave library copies, other channel uses or historical records. We review the relevant uses rather than treating one playlist removal as deletion of all copies.

Studio records, retention and limitations

For studio-controlled records, you can also contact your studio administrator. Signed-in users can submit a request through Profile & Preferences → Privacy requests where available. We may retain information needed for legal obligations, security, fraud prevention, disputes or transaction and consent evidence. We will explain material limitations on a request; retained information remains subject to applicable access restrictions. Backup and service-provider copies follow the relevant retention processes. We cannot remove the original post from Facebook, Instagram or another provider.

Read Application privacy for the data we process, purposes, recipients and retention context. For support, contact support@studiopilot.us.